At Flowers by Brian, we understand how complicated planning an event can be. Below we have compiled a set of general Frequently Asked Questions designed to clear up a few common concerns. If your questions is not answered below or is more specific in nature, please go to Ask the Pro and we will be happy to give you a no obligation professional reply.
Why is a low centerpiece less money than an elevated centerpiece?
The reason a low centerpiece is less expensive is because there are a lot less flowers used to make the arrangements and it takes our designers less time to produce them.
What happens if there is a ceremony before mine at the church?
The driver is expected to wait for the church to be cleared and then they start to prepare to set up for your ceremony.
Can you pick up the church flowers and bring them to the reception hall?
Yes, we can provide that service for you, however there will be an additional charge because time is always a factor for us.
How long will it take to decorate the outside and inside of my home?
Depending on your order, for small arrangements and bows we give ourselves anywhere from 15 minutes to a half hour. For larger orders such as archways and trellises we estimate an hour to and hour and half. But it all depends on your order.
Will the bridal flowers last throughout the reception?
Yes, we expect the flowers to last throughout the reception and the next few days that follow.
Do you make the centerpieces the same day as the wedding?
We arrange the centerpieces the night before the event. They are kept refrigerated and watered the entire night and are well cared for.
Why do I have to view my bridal bouquet the day before the wedding?
We would like you to view your bouquet the day before just so if there are any changes you would want to make we have the time to alter the bouquet to your liking.
Will my centerpieces look great till the end of the reception?
Yes, we pride ourselves in caring for our flowers. Your centerpieces will look great throughout your reception and is expected to last weeks after your event.
What happens if a guest takes a stand?
If one of your guests happens to leave your event with one of our stands Flowers By Brain will understand. However if all the stands are taken you will be responsible for the charges.
How many samples of my centerpiece can I see?
We will assist you with as many as you may need to make your vision a reality.
Do my centerpieces need to match my bridesmaid’s dresses?
Not necessarily, this is your special day so whatever you feel you want for your event we strive to help you achieve that along with our professional guidance.
When do I have to pay my balance?
The final balance is due the day before your event.
In the event of a cancellation, what is your policy?
In an event of cancellation, your deposit will be held with no expiration towards a future event.
Can I swag tulle down the isle of the church?
Yes, but we must get permission from the church to do so and we would be happy to provide you with that service.
Do you supply crystals for the bouquets?
Yes we do, however you may bring your own to personalize your bouquet and we will place them in there for you.
Is there an additional charge (rental fee) for the stand that hold the elevated centerpieces?
Flowers By Brian own a vast majority of stands which require no fee. We offer specialty stands that require an additional fee.
Can you use fabric from the bridesmaids dress to wrap the bouquets?
Yes, of course. We try to assist you in any way we can to make your visions reality.
If I supply the candles for my tables will you put them out?
Yes, we will be more than happy to place the candles on the tables for you.
Will my bridal bouquet stain my gown?
The flowers will not stain your gown, however you need to be conscious of the darker flowers.
How do I book you as my wedding decorator?
After your initial consultation and you are happy with your proposal a deposit of 20% is required to hold your date.
Customer Service: (516) 873-7900